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Evidence Guide: HLTAMBC403C - Coordinate resources

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTAMBC403C - Coordinate resources

What evidence can you provide to prove your understanding of each of the following citeria?

Co-ordinate vehicle and personnel resources

  1. Undertake resource allocation in accordance with local ambulance standard operation procedure
  2. At all times monitor known factors that may impact on service demand
  3. Ensure the location and commitment of ambulance service resources are known at all times
Undertake resource allocation in accordance with local ambulance standard operation procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

At all times monitor known factors that may impact on service demand

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the location and commitment of ambulance service resources are known at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with ambulance communications personnel

  1. At all times ensure personnel are given clear information
  2. Communicate factors affecting resource availability to personnel
  3. Identify factors affecting resource availability by seeking information from other ambulance communications personnel
  4. Document information according to local ambulance standard operation procedure
  5. Implement "on scene" communication chain of command
At all times ensure personnel are given clear information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate factors affecting resource availability to personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify factors affecting resource availability by seeking information from other ambulance communications personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document information according to local ambulance standard operation procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement "on scene" communication chain of command

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with other related organisations and emergency services

  1. Identify the need for involvement of other service(s) in a timely manner
  2. Determine other service involvement in line with the case need
  3. Ensure other service is contacted, adequately briefed, and appropriate assistance requested
Identify the need for involvement of other service(s) in a timely manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine other service involvement in line with the case need

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure other service is contacted, adequately briefed, and appropriate assistance requested

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of performance in the work environment is preferable
However, where workplace observation is insufficient to demonstrate competence, simulations and/or case studies may be used as supporting evidence

Evidence of workplace performance over time must be obtained to inform a judgement of competence

Assessment must include evidence of competence in dealing with all situations outlined in Essential Skills section of this competency unit

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Related units:

The unit should be assessed in conjunction with the following related competency unit:

HLTAMBC402C Assign ambulance service resources

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Local standard ambulance operation procedure

Use of communications equipment and systems

Available resources and their application

Other emergency and non-emergency services and their function

Essential skills:

It is critical that the candidate demonstrate the ability to:

Deal with a variety of situations/incidents, including:

urgent

non-urgent

routine

special

Deal with:

incidents when the involvement of other related emergency and non-emergency services is needed

incidents involving prolonged entrapment

incidents when assessment must be made as to the most appropriate receiving facility

incidents involving multi-casualties ie large numbers associated with bus, rail, multi-vehicle accidents

incidents when alternative receiving facilities need to be found

incidents requiring multi-agency response

Assess and analyse potentially multiple emergency and non-emergency situations requiring solutions immediately

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Demonstrate computer literacy, keyboarding skills

Use problem solving skills including:

using available resources

analysing information

making decisions that ensure efficient and effective coordination of resources

Use oral communication skills required to fulfil job roles as specified by the organisation, including:

asking questions

active listening

asking for clarification of information from other personnel

negotiating solutions

acknowledging and responding to a range of views

Use interpersonal skills, including:

working with others

relating well with other team members and personnel from other emergency services

Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including:

reading and understanding resource requirements

recording data accurately and maintaining records

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Known factors may include, but are not limited to:

Organised events (sporting and social)

Demonstrations

Marches

Holidays and festive occasions

Ambulance service resources may include, but are not limited to:

Road

Aviation

Maritime

Other emergency services may include, but are not limited to:

Fire

Police

SES

Voluntary organisations

Utilities

Community services